Liquidlogic Portals (online referrals) will be offline from Friday 10th July until the morning of Wednesday 15th July 2026Contact routes during this time are as follows:
Children’s Services:Family Front Door Phone Line: 01905 822666. Monday to Thursday from 9:00am to 5:00pm and Fridays from 9:00am to 4:30pm.
Emergency Duty Team (Out of hours): 01905 768020.
Signposting and information: Children's social care | Worcestershire County Council Adult Social Care Services:
Adult Front Door Phone Line: 01905 768053 Monday to Thurday 9:00am to 5.00pm and Friday 9:00am to 4.30pm.
Emergency Duty Team (Out of hours): 01905 768020 or email
EDTSocialWorkers@worcestershire.gov.ukUrgent Referrals for Deprivation of Liberty Safeguards: www.wm-adass.org.uk/improvement/networks/safeguarding/dols-forms/ Complete forms 1 and 2 and send to
Dolls@worcestershire.gov.ukSignposting and Information: Care and support assessments This link allows residents to assess their needs and access information and advice. They can then submit their form to WCC for review. Forms submitted between 10th and 15th July will not be reviewed until 20th July, so
please do not use this route for urgent referrals. Instead, call the Adult Front Door Phone Line: 01905 768053
Safeguarding Advice: 01905 843189 Monday to Friday 10:00am – 4:00pm
Date/Time of Alert: 02/07/2026 12:00